Monica’s Hair Salon Dominican Stylist from New York
465 Oriana Road,
Newport News, VA 23608-3717
(757) 833-8202
Hours:
Monday- Saturday 10am-7pm
Sunday 10am-5pm
Stylist:
n/a
Décor/Ambience:
The salon is located on in the Oriana Shopping Center off of Denbigh in Newport News between Warwick Blvd and Jefferson Ave. It’s about 15 minutes away from I-64 and within minutes of Ft. Eustis Transportation Army Base.
The salon is rather small and dimly lit. The walls were orange and green. I expected the space to be spacious and clean, but what I saw was a salon that really needed some TLC.
There were six stylist chairs, six hooded dryers and two wash bowls.
Products:
Monica’s flyers advertised Sebastian, Salerm, Nexxus, and Affirm, yet I didn’t see any of these products at the stylist chairs or wash bowl. I brought in my Baba de Carcol, in hopes for a good deep conditioning treatment.
Pricing:
When I asked the receptionist/shampoo girl/rolo stylist what the price for a rolo set would be, she said it’s usually $35. Then she asked me if my hair was natural or relaxed. I told her relaxed, then she said my hair didn’t look relaxed and it would be an additional $10 for my natural hair. I was slightly perturbed at her demeanor, but it was first thing in the morning so I gave her the benefit of a doubt. I also asked for a deep condition using my own product. The deep condition was $5 and BOYP was $5. The total price for my head was $55.
Experience/Customer Service:
I arrived at the salon around 10am on Friday morning. I walked in and told the receptionist what I wanted. She gave me a receipt then sent me to the waiting area for the wash station. There was only one older lady in the salon already under the dryer with a set of neat rolos in her hair. I waited for about 15 minutes until the receptionist, who then became the shampoo girl came back to seat me at the wash bowl. I told her that I was tender headed so to please be gentle with my hair. Her response was “Hmph, you’ve got a lot going on here huh?” I gave her a blank stare. Once she started washing my hair, I literally wanted to jump up out of the chair with shampoo in my hair and run out. I felt like she was scrubbing my head raw.
Then she told me that she should have charged me extra because my hair was long. At this point, again, I should have left. After 3 lathers, she rinsed the shampoo out then added my conditioner and sat me under the hooded dryer. As an hour passed by, the client that was there before I came in had her rolos removed, the entire length of short bob blown out, and then flat ironed.
Honestly, I wasn’t impressed with the stylist’s work, but the client didn’t complain either. A client that came in after me had her natural curls blown out. A few times, the client had to tell the stylist that the blower was directly on her scalp. This client didn’t complain either as she left, she also didn’t tip, as I heard the ladies say in Spanish. I was next up to get my conditioner washed out and then sat in the chair for 15 minutes before the same girl who shampooed me, installed the rolos. She seemed to do a good job with the rolos. I just wanted her to be a little more gentle combing my hair. Another hour and a half under the dryer, then I was sat in the other stylist chair. She took her time, by having lunch in the waiting area before she started my on head.
Again, I literally wanted to jump out of the chair and run out because of the stylist’s technique. I asked her to only blow my roots so that I could maintain a little volume and just smooth out my roots. Apparently, she didn’t like my request and decided to burn my scalp instead. After 15 minutes, I told her that it was done and it was fine. I paid my $55 and ran out of the salon. So, all of this sounds bad right? Nope, I walked out and it was drizzling.
Overall:
Worst salon experience ever. Enough said.
That sounds just like the experience I had at Yves Dominican Hair Salon when I was on vacation in Georgia. Except she burned my face with the flat iron, SMH.
I had just about the same experience the 2nd time i went there (and that was the last time… over a year ago). Not only were they talking mess about the clients that they didn’t think understand spanish (including me), but there were crumbs and hair particles all over a horribly upholstered couch in the waiting area and i saw a few roaches crawling around as i was being deep conditioned. the lady charged me $8 extra to put in a little tube of Silk Elements gloss that is sold at walmart for .99… DO NOT go to this salon.
Ay dios Mio Letusa!
My sorority sister said that she went to the Monica’s in Hampton and she had no problems at all.
Ugh! And I forgot to mention that they were talking smack about the clients en espanol. It annoys me when stylist do that, let alone right in front of your face with the audacity to think that you won’t understand them. Sad to say that a few bad apples spoil the bunch.
DIY Diva for life!
Sooooo glad I read this review because I was JUST looking for the number to schedule an appointment! I know the blowdryer and flatiron are both hot but sometimes they go overboard… I think the best Dominican salon around here is Quisqueya in Norfolk.
I too went to Monica’s once at her Hampton location and then to her Newport News one(just to make sure it was not just the stylist) and both times were HORRIBLE! Nearly ripped out my hair while washing and burned the hell out of my scalp. Yes they do talk about clients in Spanish thinking that people don’t understand. The best Dominican salon in the Hampton Roads area is Quisqueya Dominican Beauty Salon in Norfolk. ALL of the stylists are great and know their stuff. Now you may have a wait because the place does get busy and they do the best they can but in the end you will love the result I do, each and every time.
WOW!!! I was just about to give this shop a call. But I think will try somebody else. I just started going natural and I wanted to try a blow out. I know things get hot and Im not tender headed at all. So does anybody know the number to Quisqueya shop in Norfolk?
Well I’ve been going to this salon in Virginia Beach, VA for about two years now.
I was always pleased until the day I ask the stylist to put a rinse in my hair and found after two shampoos that she put a permanent color in my hair. My hair start to fall out (she denied everything of course). She had the nerve to catch an attitude with me but she spoke to the wrong person that day (rude).
The honor always has been correct with me but one day she changed her attitude when I called her out when she changed her of price on me (answer sorry). I started to pay more attention to the dynamic of the salon and she really don’t care about others (she make’s you think she does but she really don’t).
Merengue hair salon on Bonney Rd. Don’ do it.
A good place to go is off General Both in a plaza being Wendy’s (don’t remember the name) Dominican salon she’s very kind and no long wait she take care of her costumers and tell you how to take care of your hair!
Well, well, well…after a LONG hiatus (hackers and people breaking my site SUCK!!!) I come back to this!
Vanilla, you know I always say…watch ev-ery-thing people put in your hair. Unless you have been going to a stylist for years don’t trust.
Plus, if you don’t watch you may end up experiencing human-error anyway. We get our hair done what, once a week at most, right?
The stylist is chugging away from the time the salon opens, til closing…more heads mean probability of more mistakes. I’m jess sayin’
You need to hook us up with Wendy’s addy.
The shop in newport news has never been opened when I went. Even spoke to Monica when I had my mother with me, waited 3 hours and then went back and still not open; told to travel to the next location in Hampton, VA. She was apologetic so decided to give them another chance, despite the roach I saw crawling on the chair when you’re getting washed/waiting area. Today I show up around 4pm and the shop is closed and I called yesterday to verify the hours. I am done, they need to just pack it up because being rude & unprofessional in regards to communication and valuing people’s time.